Frequently Asked Questions
Q. How much will it cost?
A: We always travel to each property and provide a free quote. We never quote over the the phone as each floor is individual and has its own requirements.
Q. Does the room have to be clear?
Stone: In an ideal world.... Yes. The best result is achieved when we have a clear space to work within. We can help move furniture if needed.
Wood: Yes, all floors need to clear. We can help move furniture if needed.
Carpets: We can work around large items of furniture such as beds and wardrobes, but we ask all valuables to be removed from the room to prevent any breakages. We can also help move furniture where needed.
Q. Is the process messy or leave dust?
Stone: We always protect surfaces and units before we start and clean all surfaces before we leave.
Wood: The process we use is 99% dust free and we clean all surfaces before we apply any of our lacquer or oils leave.
Q. How long will it take?
Stone: As you would expect it depends of the size of the job and the amount of restoration needed. All time scales are discussed when we proved our free quotes.
Wood: As you would expect it depends of the size of the job and the amount of restoration needed. All time scales are discussed when we proved our free quotes.
Carpets: This can be as soon as 1 hour but does depend on the amount of soiling and the size of the property.
Q. How long will it last?
Stone: This can be years if you follow our maintenance plan but it does depend on the foot traffic and other factors such as pets.
Wood: This can be years if you follow our maintenance plan but it does depend on the foot traffic and other factors such as pets.
Carpets: Most manufacturers recommend that carpets are professionally cleaned by a qualified technician every 12-18 months. Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet
Q. What areas do we cover?
A. The main areas we cover are Padstow, Wadebridge, Newquay, Bodmin, St Columb ,Rock, Port Isaac, St Eval and Truro for domestic carpet cleans, But we will cover any area in Cornwall and Devon for commercial carpet cleans domestic and commercial stone floors or wooden floors